1. REGISTRATIONS AND PAYMENTS

  • Only a Parent and or Guardian can register a child into our Programs.

  • All registrations must be paid at the time of registering.

  • All transactions are processed in Australian Dollars.

  • The Fee for all Programs is clearly stared on our website and during the online registration process.

 

2. CANCELLATIONS, REFUNDS, CREDITS.

  • The following policies apply unless otherwise stated in the Program Details or Location Details on this website.
    - Ready To Racquet does not offer refunds.
    - No refunds will be given if a participant cannot attend the make up class.

 

3. PARTICIPANTS WITH MEDICAL CONDITIONS

  • Our staff will provide first aid when required and if necessary remove the child to a safe place. If necessary we will take the child to the office to provide further assistance.

  • If a person has any form of medical condition that is deemed serious or potentially life threatening by a doctor then we must be provided with a signed "approval to participate letter" from a doctor, before that person can participate in any of our Programs.
    - The "approval to participate letter" must clearly identify the medical condition and include a "treatment plan" so our staff can provide the information to Ambulance or any other emergency medical treatment provider if required.

  • We do not take responsibility for the implementation of any specific individuals "medical condition treatment plan".

  • We do not take responsibility for any form of medical treatment other than emergency first aid while awaiting Ambulance or other medical professional service to the individual.

  • If our staff deem it necessary to call an Ambulance for any individual attending our Programs, then we will do that and any costs associated with the Ambulance or associated medical treatment is the sole responsibility of the parents of the participant.

  • If our staff believe that a child attending a Program is unwell then the parent will be advised as soon as practically possible.

4. LIABILITY & INSURANCE

  • We conduct business with Policies of Public Liability Insurance and Personal Indemnity Insurance in place.

  • All participants, and their parents/guardians, accept responsibility for any injury or illness arising out of or in connection with their participation in our Programs.
    Private Health Insurance may cover injury or illness arising out of or in connection with participation in our Programs but please check with your own Insurance provider because this statement is not Insurance advice or Legal advice.

  • All participants in our Programs release and discharge us, our employees and agents, from any claim, suit, demand, expense or cost in respect of any injury or illness arising out of or in connection with their participation in our Programs.